Current Clients
Here you’ll find quick links and helpful information to make it easy to manage appointments, payments, and communication as you continue your care with us.
Cancel or Reschedule an Appointment
Life happens, and we understand that sometimes schedules need to change. If an appointment needs to be cancelled or rescheduled, we kindly ask for at least 48 hours notice. This helps us offer that time to others who may be waiting for an available slot.
Cancellations or missed appointments without 48-hour notice may result in a charge of part or all of the session fee, as this time has been reserved specifically for each individual. To cancel or reschedule, simply reach out directly to the provider via email—contact information can be found in your email appointment confirmations or through the client portal.
Client Portal Access
The secure client portal is a one-stop hub for everything needed between sessions:
- View upcoming appointments
- Access billing statements and payment history
- Review and complete important documents
- Update your contact and billing information
- Communicate securely with your provider
The portal is available 24/7, making it easy to stay connected and organized on any schedule.
Pay a Bill
Bills for mental health services can be paid online anytime through our secure patient portal. If there are any questions about charges or payment options, the billing team is happy to help billing@counselingwellnesspgh.com.
Schedule an Appointment for New Mental Health Services
Already working with a therapist but wondering if medication might help? In couples therapy and realizing past trauma needs its own focus? Supporting a child in family therapy but noticing signs that ADHD testing could provide clarity?
Every person’s mental health journey is unique, and sometimes needs evolve or expand along the way. Whatever the next step looks like, our practice is here to provide it. With a full spectrum of mental health services available, you can add new types of care without starting from scratch somewhere else.
Crisis Support
If experiencing a mental health crisis or emergency outside of regular appointment times, please contact:
- Call: 988 | Text: “HELLO” to 741741 | Visit: 988lifeline.org
- Call 911 or go to your nearest emergency room.
- resolve Crisis Services – 24/7 crisis services for Allegheny County residents | 888-796-8226
- Westmoreland County Crisis — 800-836-6010
- Trans Lifeline – Peer support hotline for trans people | 877-565-8860
- Trevor Project – 24/7 crisis support for LGBTQ+ youth | 866-488-7386 | Text: “START” to 678-678 | Online Chat: TrevorChat
- National Domestic Violence Hotline — 800-799-7233
We Proudly Accept Most Major Health Insurance Plans
*Accepted insurance varies by therapist. Please view therapists by insurance for details.