Gwen Miller, Senior Billing Specialist
What’s your role at the Counseling and Wellness Center, and what led you to join the team?
Hi, I’m Gwen Miller and I am a Senior Biller and the Co-Supervisor for the Billing team—I work out of the therapy practice Wexford location. I joined Counseling and Wellness Center of Pittsburgh because I have had a therapist for 40 years and realize how I have benefited from therapy. I love being part of a team that is dedicated to the mental health of others and helping navigate this beautiful thing called LIFE!
What’s the most rewarding aspect of supporting the administrative side of mental health services?
Helping people navigate the insurance aspect of therapy. Insurance is not always an easy thing to navigate.
What is your favorite thing about working at CWC?
My favorite part of working at CWC is the feeling of being a part of something that helps others and the feeling of being a work family. CWC is a group of people that genuinely care about the employees and clients.
Describe your ideal mental health self-care routine after a busy workday.
I am a licensed massage therapist and have been for 24 years. Massaging part time in the evenings is my mental health self care routine. Being able to give clients that one hour of calm and peace brings me the same peace.